Terms & Conditions
it-grocerant.com.my is a branding of Springlab Distribution Sdn Bhd
IT Grocerant Platform is a brand registered under Springlab Distribution Sdn Bhd. (Co. Reg. Number 762491-X), a business registered with the Suruhanjaya Syarikat Malaysia (“SSM”) and incorporated since 2007 focusing on new technologies, material, concept and design ideas to customers. Our registered business address is at No. 57-5, 5th Floor, The Boulevard Offices, Mid-Valley City, Lingkaran Syed Putra, 59200 Kuala Lumpur. Malaysia.
This Terms & Conditions “we”, “our” or “us” means Springlab Distribution Sdn. Bhd. conducting business and “you” or “your” means any user who accesses and uses this website.
1. General Terms & Conditions
2. Our Website Services and Limitations to our Liability
We provide an online store to browse and purchase in-store displays and consist of various types, design and size. Whilst we use reasonable measures to ensure that the information on this website is as much as accurate and up to date. It is your responsibility to research and ensure that such information is accurate, complete and up to date.
Information on this website may not represent design and size advice in any manner but only to provide general information purposes and only to assist you to select the most appropriate product that suits your requirement.
Our website services are provided to you on an “as is” and “as available” basis only. Whilst we endeavour to provide you with uninterrupted use of our website. We do not warrant that there will be no interruptions caused by various uncontrollable factors such as internet connection, bandwidth, free from viruses, malicious software, trojans, spyware, worms or any other forms of harmful occurrences on any system, technology. You are to ensure that you protect yourself against cyber threats by using appropriate anti-virus, anti-spyware software on your device to access our website
We also reserve the right to make necessary changes to our website which may include but are not limited to add, delete, edit, remove or modify any information, content displayed on this website without prior notice to you.
3. Your Usage and Responsibility on our Website
List of non-permitted uses of our website includes but not limited to the following:
for any fraudulent, and/ or unlawful purposes
for purposes of collecting contact information or others to send unsolicited communication
for any unlawful purpose that causes harm, abuse, intimidation, offending, or defamation to any other person or Third Party represented on our website
for purposes of tampering, hacking, or phishing our user database and/or website services
for any use of automated programming, robots, spiders that’s purpose is to cause disruption to the availability of this Website, data mining, or screen scraping.
You are to ensure that you use appropriate anti-virus, anti-spyware software on your access, registration or when providing information to our website
As part of your usage of our website, you may complete a registration form which includes the setup of a username, password, password reset hint and other personal information used for demographic purposes. You agree to keep any login information such as username, password, password reset hint as confidential by you and must not be disclosed to, or shared with any other person. Should your login information be disclosed, you are to be solely responsible for all preceding activities that take place on your account held with us.
You are also responsible to ensure that all information provided to us is correct, complete and valid. We are not responsible or liable for any loss or damage incurred if for any reason whatsoever the information you provided to us is incorrect, incomplete or inaccurate.
4. Third Party Links to our Website
You must always obtain prior written approval from us before creating a hyperlink in any form from a third party website to our Website. We reserve the absolute discretion to approve or disapprove requests.
In normal instances, we may only approve a request should the originating Third Party website meet our strict Data Privacy, and Reputational requirements. We are not responsible for the setup of any hyperlink from a Third Party website. Any links shall not constitute any form of cooperation with, or endorsement by us unless expressly mentioned in our communication materials. We are not responsible or liable for any loss or damage you may suffer or incur in relation to a hyperlink that is directed to our Website.
6. Should you wish to provide us Feedback
Our goal is to ensure that we are able to meet your expectations and needs so that your user experience on our Website is a great one. Should you wish to provide us feedback on a Great experience or Not so Great experience whichever it shall be, kindly email us at email@example.com. We aim to provide you with an acknowledgment within 48 hours and resolve your feedback within 7 working days.
7. Changing of Delivery/ Billing Address
Should you have changed your address and it is differ from the address that you had registered and/ or entered during checkout, there will be additional charges applied which are borne by the customer.
8. Governing Law
Group Up Technology Sdn. Bhd. is governed by the Malaysian Law.